Frequently Asked Questions

Do you have a question about any of our products and services?  On this page, we have provided you with answers to our most frequently asked questions to help your experience with us more convenient.

If you need further assistance, please contact us at Customer Service or call:

 

Maui
(808) 871-9711		 Oahu
(808) 422-4400		 Kona
(808) 329-2220		 Hilo
(808) 961-6344		 Kauai
(808) 240-2100
What are your hours of operations?

Monday thru Friday from 7:00 AM to 4:00 PM
Saturday from 7:30 AM to 11:30 AM (Not all Locations)

How many locations do you have?

Five (5) Locations:

Maui
Address : 343 Kea Street
City : Kahului, HI 96732
Tel : +808 871-9711
Fax : +808 871-7284
Oahu
Address : 2965 Mokumoa Street
City : Honolulu, HI 96819
Tel : +808 422-4400
Fax : +808 422-0766
Kona
Address : 73-4156 Hulikoa Dr. Bay #6
City : Kailua-Kona, Kona 96740
Tel : +808 329-2220
Fax : +808 326-7714
Hilo
Address : 118 Holomua Street
City : Hilo, HI 96720
Tel : +808 961-6344
Fax : +808 961-5233
Kauai
Address : 4246 Hanahao Place
City : Lihue, HI 96766
Tel : +808 240-2100
Fax : +808 821-0372
Do you provide delivery service?
Yes. We provide daily delivery service to our customers place of business as well as pre arranged delivery service to customer job sites.
Do you do project takeoffs?
Yes. Bring in your plans and our estimators are able to do takeoffs for lighting, apparatus and related material. We do not do take-offs for rough-in material, but if you provide our estimators or sales people with a list we can provide project pricing for that as well.
Do you accept credit cards?
All Alpha locations have the ability to accept credit cards. We take credit and debit cards that have the Visa, Mastercard or American Express logos. At this time, we are unable to receive payment through Discover or Diners Club.